return and exchange policy

Thank you for your purchase. We hope you are happy with your Rural Cloth order. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange within 30 days*.

Please see below for more information on our return policy.


All returns or exchanges must be postmarked within thirty (30) days of the purchase date. All returned or exchanged items must be in new and unused condition, with all original tags and labels attached.

*Warehouse/promotional sales are final.

return/exchange process

To return or exchange an item, please email customer service at to obtain a return form or fill out our return form and notify us of the problem or error with the product. After completing the return form, place the item securely in its original packaging along with the filled out return form, and mail your return to the following address:

Rural Cloth LLC
Attn: Returns
1500 East Buchanan
California, MO 65018
United States

Please note, you will be responsible for all return shipping charges.
We strongly recommend that you use a trackable method to mail your return.

Customer Service Email:
Customer Service Telephone: 1-888-504-0992